Deleting Case Attachments

Attachments on a case can be deleted using the following steps:

 

  1. From the left navigation menu, select Cases.

  2. Select All Cases.

  3. Select the desired case.

  4. From the left navigation menu, select Attachments.

  5. In Attachments, select Edit next to the attachment you wish to edit.

  6. Select Check this box to delete this attachment.

  7. Select Submit.