Deleting Users

Important: The option to delete a user profile is not available if your organization uses NAVEX One.

When you delete a user, the system permanently excludes the user from EthicsPoint Incident Management. This includes the following actions:

• The user will not be able to sign in to EthicsPoint Incident Management.
• The system deletes the user from all tiers.
• The system removes the user from any currently assigned cases and tasks.
• The user cannot be added to a tier.
• The user cannot be assigned to a case or a task.

However, the case history remains after you delete or archive a user. The system still lists the user's name and activities.

Important: Deleting a user is permanent and irrevocable.

Delete a User

Prior to deleting a user make note of all cases and tasks assigned to the user whom you want to delete.

1. In the navigation pane, click Assignments. Reassign the cases and tasks assigned to the user (see Assignment and Access).
2. In the navigation pane, click Admin, and then clickUser Admin > All Users.
3. In the Name column, click the name of the user.
4. Select Check this box to delete this user from the system (all tiers).
5. Click Save.

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