Deleting Users
Important: The option to delete a user profile is not available if your organization uses NAVEX One.
When you delete a user, the system permanently excludes the user from EthicsPoint Incident Management. This includes the following actions:
- The user will not be able to sign in to EthicsPoint Incident Management.
- The system deletes the user from all tiers.
- The system removes the user from any currently assigned cases and tasks.
- The user cannot be added to a tier.
- The user cannot be assigned to a case or a task.
However, the case history remains after you delete or archive a user. The system still lists the user's name and activities.
Important: Deleting a user is permanent and irrevocable.
Delete a User
Prior to deleting a user make note of all cases and tasks assigned to the user whom you want to delete.
- In the navigation pane, click Assignments. Reassign the cases and tasks assigned to the user (see Assignment and Access).
- In the navigation pane, click Admin, and then clickUser Admin > All Users.
- In the Name column, click the name of the user.
- Select Check this box to delete this user from the system (all tiers).
- Click Save.