Incident Management Features
Incident Management offers features and functionality tailored to meet your specific business needs. The below table lists features available as add-ons within the application by the different subscriptions.
Feature / Functionality | Essentials | Foundation | Professional | Enterprise |
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Advanced Search |
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Advanced Analytics (Preformatted & Summary reports & Ad hoc) | Available upon request |
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Assign and Complete Investigation Tasks |
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Case History / Audit Trail |
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Case Synopsis |
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Case Templates |
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Information Contributor |
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Configurable Intake Issues and Questions |
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Custom Field Administration |
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Data Privacy Management |
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Available upon request | Available upon request | Available upon request |
General Case Information & Details |
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HRIS Integration for Employee Lookup |
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Integration with EthicsPoint Report Forms | Limited to One (1) Form | Multiple Forms | ||
Integration with Policy & Procedure Management |
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Integration with Third-Party Systems via Web Services | Available upon request | Available upon request | ||
Location Database | Available upon request |
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Multiple Issues & Multiple Outcomes |
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Overview and Base Statistics |
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Premium Analytics |
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Standard GRC Insights with Power BI |
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Track Items and Agencies |
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Unique Workflow by Department/Tier | Available upon request |
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Note: This is not an exhaustive list of features and functionality within Incident Management. For more information about any of the product features or availability, contact NAVEX Customer Support by submitting a request in the Community.