Requesting a Screening

In Third-Party Screening & Monitoring, you can request various levels of screenings that produce risk assessment reports. Some screenings include online interviews that the requester must complete, and others include interviews that a third party representative must complete.

Request a Screening

Note: A monitored third party cannot be rescreened without terminating the existing monitoring first.

  1. You can request a screening while adding a new third party or for an existing third party:

    • If, upon saving a new third party, you opt to request a screening, the Request Screening wizard appears immediately.

    • To access the Request Screening wizard for an existing third party, select Third Parties from the navigation menu, select the third party's name, and then click Request Screening from the third party details page.

    Tip: If the third party was screened and monitoring was activated, the Request Screening wizard displays a green check to indicate the entity is monitored, and names the monitoring profile used.

  2. On the Select Screening page, choose whether you want to request and complete a form, send a questionnaire to a third party contact, or send a questionnaire to the business sponsor.

    Note: For the Business Sponsor option to appear, your organization must have the Business Sponsor Support feature enabled, as well as an existing report that includes a Business Sponsor questionnaire. Contact NAVEX Customer Support by submitting a request in the Community if you wish to make any changes related to the Business Sponsor feature.

  3. Select a Report. Your response to the previous question will determine the available report options.

  4. Answer any additional questions and follow the prompts to provide the required information. Prompts can vary based on selections. Then, click Next.

    Note: If you select a report that requires additional information, such as contact information or details about other people or organizations you want included in the screening, be sure to have that information available before continuing with the screening request. You cannot save a partial screening request and return to it at a later time.

  5. On the Third Party Validation page, verify the third party information. Then, click Next.

  6. For D&B (Dun & Bradstreet) reports only, a Select a Company option displays in which you have to select a matching D&B company from the list (this step assigns a valid D&B DUNS number to your third party organization). Select the company and then click Next.

  7. From the Additional Entities wizard, you will see one of the following options depending on whether your organization requires entry of any Additional Entities:

    • If your organization does not require one or more Additional Entities categories to be entered, the wizard asks if you have any to add.

      Click Yes to proceed. Otherwise, click No and skip the steps regarding adding an additional entity.

    • If your organization requires one or more Additional Entity categories to be entered, the wizard indicates which categories are required.

      Click Continue to proceed.

      Note: If you wish to change your organization's configuration for Additional Entities, contact NAVEX Customer Support by submitting a request in the Community.

  8. Add Additional Entities by selecting an entity category or by choosing from the third party's existing entities, if applicable:

  9. Once all the additional entities have been added, click Done.

    Note: If your organization requires one or more specific categories (e.g., Beneficial Owner) and one was not entered, an error message will display to indicate the missing information. Add the missing information to proceed.

  10. Complete any other sections of the report. If no other sections are included in the report being completed, you will be taken to the next section of the interview.

  11. On the Submit Request page, select the I agree to the price of [amount] check box, and then click Submit.

    Note: Some screening requests incur costs related to research performed by a data provider. If no costs are associated, the price shown will be $0.

  12. Click OK from the Report Status message that displays.

    Note: If the report includes a false positive review by a third party analyst, the notification indicates that the report will be finalized once the analysis is complete.

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